FAQ

Q: What forms of payment are accepted for the conference?

A: We accept credit cards (Visa and Master Card) and checks. Agency checks or personal checks must be made payable to PROVO SCHOOL DISTRICT (see below). We DO NOT accept purchase orders.

Q: I have lost my confirmation page (printer problems, etc), what information do I need to send with my check?

A: If you are unable to send the original confirmation, please send the following: Your name, your agency, e-mail address and phone number with your $ 400 check made payable to PROVO SCHOOL DISTRICT. Send this information to: 



Utah Personnel Development Center
RtI Innovations 

Attn: Cheryl Smith 

2290 East 4500 South #220 

Salt Lake City, UT 84117

Q: Can I send one check for a group of participants?

A: Yes. Please include each participant’s confirmation page or list of participants with agency and phone number.

Q: How do I pay using my credit card?

A: After you have chosen a strand and reserved a slot, your registration confirmation page will have specific instructions for online credit card payment. If you have misplaced your confirmation or your instructions page, please contact Cheryl Smith, 801-272-3431 or cheryls@updc.org for assistance.

Q: Can I move from strand to strand?

A: Each strand is organized to meet specific objectives over the course of the two day conference in order to maximize learning. Each strand is also limited to a certain number of people. If you find that a specific strand is not meeting your needs, we will do our best to accommodate you, space permitting.

Q: Are meals included in conference costs?

A: Breakfast and lunch will be provided for each day of the conference. If you have special dietary needs for the above meals, please include that information when you reserve your slot. If you have already reserved a slot at the conference, and need to request accommodations, please contact Cheryl Smith at (801) 272-3431.

Q: I paid for the conference, and now cannot attend . . . What are my options?

A: No refunds can be given, you can however send someone in your place with notice. Contact Cheryl Smith for the substitution at: (801) 272-3431.